Contact OTTA
Ask about a WordPress website or managed hosting.
Tell OTTA about your business, current website or hosting requirements. Website and hosting enquiries are reviewed before a suitable next step, written proposal or technical assessment is recommended.
Choose the right contact path
Start with the service that best matches your enquiry.
You do not need to provide every detail immediately. Choose the most relevant route and send the essential information first.
New WordPress website
For small businesses, sole traders and independent service providers planning a new WordPress or WooCommerce website with a clearly defined scope and written proposal.
Complete the website enquiryWordPress hosting & care
For businesses interested in Essential WordPress Hosting or Managed WordPress Hosting & Care. Existing websites are subject to a technical review before acceptance.
Ask about WordPress hostingExisting website review
For an existing small business website that feels outdated, confusing, technically unreliable or no longer represents the business properly.
View the website reviewGeneral or technical enquiry
Use this route if you are unsure which OTTA service fits, or if your enquiry relates to Home Assistant, home servers, Docker, backups or another written technical setup review.
WhatsApp is available Monday to Friday, 09:00–17:00.
What to send first
Keep the first message practical and focused.
A short summary is enough for an initial review. OTTA will ask for additional business or technical information when it is needed.
Useful details to include
- Your name and business or organisation name
- What your business provides
- Your current website URL, if one exists
- Whether you need a new website, hosting or an existing-site review
- The main pages or functions you expect to need
- Your preferred timeframe
- Your approximate project budget
- Whether business email is connected to the current hosting
What happens next
A clear written process from enquiry to decision.
You provide the initial details
Complete the website enquiry form or send a short message describing the business, website or technical requirement.
OTTA reviews the request
The enquiry is checked for scope, technical suitability, available information and the most appropriate service route.
You receive the next step in writing
This may be a request for further information, a recommendation for a written review or a clearly scoped website and hosting proposal.
Clear boundaries
Defined services rather than open-ended support.
OTTA provides clearly scoped website projects, defined WordPress hosting plans and structured written technical reviews.
Support provided under a hosting plan is limited to the services included in that plan. Additional work is discussed and priced before it begins.
This works well for
- Planning a new small business website
- Replacing an outdated website
- Hosting an eligible WordPress website
- Improving website structure and customer journeys
- Reviewing a technical setup in writing
- Working from a clear proposal and defined responsibilities
This is not for
- Urgent emergency support
- Guaranteed 24/7 availability
- Unlimited website changes
- Open-ended technical management
- Immediate live troubleshooting sessions
- Security incident response
Existing hosting customers
Use the dedicated OTTA support address.
Existing hosting customers should send hosting, DNS, SSL and WordPress support requests to:
Email [email protected] “`htmlContact OTTA
Ask about a WordPress website or managed hosting.
Tell OTTA about your business, current website or hosting requirements. Website and hosting enquiries are reviewed before a suitable next step, written proposal or technical assessment is recommended.
Choose the right contact path
Start with the service that best matches your enquiry.
You do not need to provide every detail immediately. Choose the most relevant route and send the essential information first.
New WordPress website
For small businesses, sole traders and independent service providers planning a new WordPress or WooCommerce website with a clearly defined scope and written proposal.
Complete the website enquiryWordPress hosting & care
For businesses interested in Essential WordPress Hosting or Managed WordPress Hosting & Care. Existing websites are subject to a technical review before acceptance.
Ask about WordPress hostingExisting website review
For an existing small business website that feels outdated, confusing, technically unreliable or no longer represents the business properly.
View the website reviewGeneral or technical enquiry
Use this route if you are unsure which OTTA service fits, or if your enquiry relates to Home Assistant, home servers, Docker, backups or another written technical setup review.
WhatsApp is available Monday to Friday, 09:00–17:00.
What to send first
Keep the first message practical and focused.
A short summary is enough for an initial review. OTTA will ask for additional business or technical information when it is needed.
Useful details to include
- Your name and business or organisation name
- What your business provides
- Your current website URL, if one exists
- Whether you need a new website, hosting or an existing-site review
- The main pages or functions you expect to need
- Your preferred timeframe
- Your approximate project budget
- Whether business email is connected to the current hosting
What happens next
A clear written process from enquiry to decision.
You provide the initial details
Complete the website enquiry form or send a short message describing the business, website or technical requirement.
OTTA reviews the request
The enquiry is checked for scope, technical suitability, available information and the most appropriate service route.
You receive the next step in writing
This may be a request for further information, a recommendation for a written review or a clearly scoped website and hosting proposal.
Clear boundaries
Defined services rather than open-ended support.
OTTA provides clearly scoped website projects, defined WordPress hosting plans and structured written technical reviews.
Support provided under a hosting plan is limited to the services included in that plan. Additional work is discussed and priced before it begins.
This works well for
- Planning a new small business website
- Replacing an outdated website
- Hosting an eligible WordPress website
- Improving website structure and customer journeys
- Reviewing a technical setup in writing
- Working from a clear proposal and defined responsibilities
This is not for
- Urgent emergency support
- Guaranteed 24/7 availability
- Unlimited website changes
- Open-ended technical management
- Immediate live troubleshooting sessions
- Security incident response
Existing hosting customers
Use the dedicated OTTA support address.
Existing hosting customers should send hosting, DNS, SSL and WordPress support requests to:
Email [email protected]Contact OTTA
Ask about a WordPress website or managed hosting.
Tell OTTA about your business, current website or hosting requirements. Website and hosting enquiries are reviewed before a suitable next step, written proposal or technical assessment is recommended.
Choose the right contact path
Start with the service that best matches your enquiry.
You do not need to provide every detail immediately. Choose the most relevant route and send the essential information first.
New WordPress website
For small businesses, sole traders and independent service providers planning a new WordPress or WooCommerce website with a clearly defined scope and written proposal.
Complete the website enquiryWordPress hosting & care
For businesses interested in Essential WordPress Hosting or Managed WordPress Hosting & Care. Existing websites are subject to a technical review before acceptance.
Ask about WordPress hostingExisting website review
For an existing small business website that feels outdated, confusing, technically unreliable or no longer represents the business properly.
View the website reviewGeneral or technical enquiry
Use this route if you are unsure which OTTA service fits, or if your enquiry relates to Home Assistant, home servers, Docker, backups or another written technical setup review.
WhatsApp is available Monday to Friday, 09:00–17:00.
What to send first
Keep the first message practical and focused.
A short summary is enough for an initial review. OTTA will ask for additional business or technical information when it is needed.
Useful details to include
- Your name and business or organisation name
- What your business provides
- Your current website URL, if one exists
- Whether you need a new website, hosting or an existing-site review
- The main pages or functions you expect to need
- Your preferred timeframe
- Your approximate project budget
- Whether business email is connected to the current hosting
What happens next
A clear written process from enquiry to decision.
You provide the initial details
Complete the website enquiry form or send a short message describing the business, website or technical requirement.
OTTA reviews the request
The enquiry is checked for scope, technical suitability, available information and the most appropriate service route.
You receive the next step in writing
This may be a request for further information, a recommendation for a written review or a clearly scoped website and hosting proposal.
Clear boundaries
Defined services rather than open-ended support.
OTTA provides clearly scoped website projects, defined WordPress hosting plans and structured written technical reviews.
Support provided under a hosting plan is limited to the services included in that plan. Additional work is discussed and priced before it begins.
This works well for
- Planning a new small business website
- Replacing an outdated website
- Hosting an eligible WordPress website
- Improving website structure and customer journeys
- Reviewing a technical setup in writing
- Working from a clear proposal and defined responsibilities
This is not for
- Urgent emergency support
- Guaranteed 24/7 availability
- Unlimited website changes
- Open-ended technical management
- Immediate live troubleshooting sessions
- Security incident response
Existing hosting customers
Use the dedicated OTTA support address.
Existing hosting customers should send hosting, DNS, SSL and WordPress support requests to:
Email [email protected]Ready to discuss your WordPress website?
Tell OTTA about your business, required pages, available content, budget, timeframe and hosting needs.
Ready to discuss your WordPress website?
Tell OTTA about your business, required pages, available content, budget, timeframe and hosting needs.
Ready to discuss your WordPress website?
Tell OTTA about your business, required pages, available content, budget, timeframe and hosting needs.